Find quick answers to common questions about PostITGPL's premium WordPress solutions, managed hosting, SEO services, and ICT consultancy. If you can't find what you're looking for, feel free to contact us!
Q: What is PostITGPL?
A: PostITGPL is Sri Lanka's #1 Managed WordPress Hosting Provider, also offering premium WordPress plugins and themes, professional SEO services, and expert ICT consultancy. We aim to empower businesses with robust and high-performing online presences.
Q: Where is PostITGPL located?
A: We are based in Sri Lanka, serving clients locally and globally with our digital services.
Q: How can I contact PostITGPL support?
A: You can reach our support team via email at hello@postitgpl.com.
WordPress Plugins & Themes
Q: Are your WordPress plugins and themes premium?
A: Yes, we offer a curated selection of premium WordPress plugins and themes designed to enhance the functionality, security, and aesthetics of your website.
Q: Are the products compatible with the latest WordPress versions?
A: We strive to ensure all our products are compatible with the latest stable versions of WordPress. We recommend checking individual product descriptions for specific compatibility information.
Q: Do your plugins and themes come with updates?
A: Yes, purchased plugins and themes typically include a period of free updates as specified in their license terms.
Q: Can I get a refund if I'm not satisfied with a plugin or theme?
A: Please refer to our detailed Refund & Return Policy for eligibility and instructions on how to request a refund for digital products.
Q: What is managed WordPress hosting?
A: Managed WordPress hosting means we handle all the technical aspects of running your WordPress site, including server setup, security, updates, backups, and performance optimization. This allows you to focus on your content and business.
Q: What makes PostITGPL's managed hosting superior?
A: We offer optimized performance, enhanced security, automatic updates, daily backups, expert WordPress support, and robust infrastructure specifically tuned for WordPress websites.
Q: Do you offer an uptime guarantee for hosting?
A: We aim for industry-leading uptime. Specific uptime SLAs may be outlined in your service agreement.
Q: Can I migrate my existing WordPress site to PostITGPL?
A: Yes, we often provide assistance with migrating your existing WordPress website to our managed hosting platform. Please contact support for details.
Q: What kind of SEO services do you offer?
A: We offer comprehensive SEO services including keyword research, on-page optimization, technical SEO, link building strategies, content marketing, and performance tracking to improve your search engine rankings and organic traffic.
Q: How long does it take to see SEO results?
A: SEO is a long-term strategy. While some initial improvements can be seen relatively quickly, significant and sustainable results typically take 3-6 months or longer, depending on your industry, competition, and website's current state.
Q: What does your ICT Consultancy service include?
A: Our ICT consultancy provides expert advice and strategic guidance on various technology-related aspects, including IT infrastructure, digital transformation, software selection, cybersecurity, and overall technology strategy to align with your business goals.
Q: Who can benefit from your ICT consultancy?
A: Businesses of all sizes looking for strategic technology planning, efficiency improvements, cost optimization, or guidance on adopting new technologies can benefit from our expert consultants.
Q: What payment methods do you accept?
A: We accept [list your accepted payment methods, e.g., major credit cards, PayPal, bank transfers].
Q: How do I cancel a subscription or service?
A: Please refer to our Terms & Conditions and Refund & Return Policy for details on canceling services. You can usually manage subscriptions through your client dashboard or by contacting support.